CareerConnect opens doors for IT graduates

Tuesday, 09 September 2008

Challenger TAFE’s CareerConnect service has opened doors to the IT industry by employing College graduates as Desktop Support Officers.

After completing the Diploma of Information Technology at the Fremantle e-Tech Centre and Rockingham Campus, Wattlelup resident, Al Foreman, and Mandurah resident, Andrew Gallop, came to CareerConnect ready to enter the workforce with top recommendations from their lecturers.

IT students often find it difficult to get work when they graduate as many organisations require a few years of experience in the field.

“It’s a tough industry to start out in and the skills that Desktop Support Officers need are often difficult to assess from resumes,” said the College’s Director of Information Systems, Glenn Robinson.

“However, we feel that it’s important to give people a trial run and see how they do.”

Before starting their IT studies, both Al and Andrew worked as trade assistants and Andrew also worked as a security guard.

“I wasn’t satisfied working as a trade assistant as I didn’t really have any responsibilities or understanding of my role,” said Al.

“I wanted to move into a more permanent career where I could carry out tasks autonomously instead of relying on others.

In their roles as Desktop Support Officers at the College, Andrew and Al now have the opportunity to learn about the industry at the front line.

“It’s really great to get a feel for the different areas of IT,” said Al.

“This has given us a chance to get a sense of what direction we want to take.”

“Working here has given us a really good start in the field,” agreed Andrew.

“I have learnt a lot and want to keep being challenged.”

The positions became available after other staff were seconded to project work away from the help desks. After being initially employed through CareerConnect on a three-month probation Al and Andrew’s contracts have since been extended due to their excellent job performance.

“They have done really well in this often stressful environment,” said Glenn.

“After only a month or so, they were pretty comfortable and the feedback from their work around the College has been really great.”

 “Working for Challenger TAFE’s Information Systems has definitely been a great start to the beginning of my career in IT,” Andrew said.

“I hope to be here for a lot longer.”

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