Professional recognition for Social Housing workers

Tuesday, 29 July 2008

A partnership between Challenger TAFE and the Department of Housing and Works is allowing Social Housing workers gain a nationally-accredited qualification that recognises and enhances the skills and experience they have learnt on-the-job.

The Certificate IV in Social Housing is delivered by the College’s WA Centre for Leadership, Community and Cultural Development and was developed in response to a pressing need for more skilled workers to manage housing for the State's most vulnerable people. 

Strata Titles Officer, Sheree Stone, is a recent recipient of the qualification and found the training extremely beneficial to her position in the Fremantle office of the Department of Housing and Works.

“I’m really happy to have learnt these necessary skills and to have something that says my work is valued,” she said.

“It’s great to be recognised professionally for what is a rewarding, but sometimes challenging job.”

Social Housing workers deliver services to tenants, applicants and the community, often dealing with conflict issues and diverse groups. They need to have an understanding of Indigenous culture and history and be able to work with local communities in the provision of services.

Until now, there has been a shortage of qualifications available for those who work in Social Housing. Although training is available to prepare people for general business and management responsibilities, there has been little that focused on the unique needs of the Social Housing sector.

Jill Jamieson, Challenger TAFE’s General Manager of Training, Research and Development, explained that the Certificate IV in Social Housing gives students the special skill-set needed for work in this challenging field, and recognises and values the important role they play in the community.

“Social housing is an important issue in the community and skilled workers are in high demand,” she said.

“Housing affordability ranks alongside welfare and health as one of the critical issues of our time, especially for Indigenous communities.”

“We congratulate Sheree for her persistence and hard work in completing this Certificate and for her work in a sector that is often demanding.” 

Challenger TAFE is seeking to further develop the partnership with the Department of Housing and Works and to continue to provide high-quality workforce development services to the Social Housing sector.

The Certificate IV in Social Housing is offered at the WA Centre for Leadership, Community and Cultural Development at Challenger TAFE’s Heathcote Campus in Applecross.

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